Coronavirus (COVID-19) - update, advice and guidance


My child is ill flow chart

Click on the link for details of the Hands, Face and Space campaign.

Returning to School Safely

Please click here to read a letter from Pinaki Ghoshal (Executive Director for Children & Young People) about returning to school safely in Lewisham. Click here for additional advice from Lewisham Council to support the letter.

Travel Advice

Parents, children and young people are encouraged to refer to the safer travel guidance for passengers and Transport for London.

Test and Trace


Click here to read the latest step in the Government's strategy to overcome Coronavirus. Test and Trace asks that if you have symptoms or if you have been in close contact with someone who tests positive, you follow the three steps on the diagram above. 

Child Friendly Explanation of Coronavirus

The risk of getting the illness in the UK is high and precautions must be taken to prevent catching and spreading the virus.
A coronavirus is a type of virus. As a group, coronaviruses are common across the world. COVID-19 is a new strain of coronavirus first identified in Wuhan City, China in January 2020.
The incubation period of COVID-19 is between 2 and 14 days. This means that if a person remains well 14 days after contact with someone with confirmed coronavirus, it is unlikely that they have been infected.
The following symptoms may develop in the 14 days after exposure to someone who has COVID-19 infection:
  • cough
  • difficulty in breathing
  • fever
  • loss of taste/smell
Generally, these infections can cause more severe symptoms in people with weakened immune systems. There is no evidence that children are more affected than other age groups – very few cases have been reported in children.

Coronavirus Advice for Education Settings

Updated guidance for education settings on coronavirus (COVID-19)

The guidance for parents and carers on the closure of educational settings has been updated with additional information on the resources and support available to help parents educate their children at home.

Guidance for households with symptoms

This guidance is intended for:

  • people with symptoms that may be caused by coronavirus, and do not require hospital treatment, who must remain at home until they are well
  • those living in households with someone who shows symptoms that may be caused by coronavirus

The main messages are:

  • if you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. See ending isolation section for more information
  • if you live with others and you are the first in the household to have symptoms of coronavirus, then you must stay at home for 7days, but all other household members who remain well must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
  • for anyone else in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14-day isolation period. See ending isolation section for more information
  • it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
  • if you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
  • if you cannot move vulnerable people out of your home, stay away from them as much as possible
  • if you have coronavirus symptoms:
    • do not go to a GP surgery, pharmacy or hospital
    • you do not need to contact 111 to tell them you’re staying at home
    • testing for coronavirus is not needed if you’re staying at home
  • plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
  • ask your employer, friends and family to help you to get the things you need to stay at home
  • wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
  • if you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999

The full stay at home guidance for households with these symptoms can be found here.

Temporary suspension of Ofsted inspections

Ofsted is to temporarily suspend routine inspections of schools, colleges, early years settings, children’s social care providers and local authorities to reduce the burden on staff who are providing vital services to the nation in response to coronavirus.

Handwashing advice

The most important thing individuals can do to protect themselves is to wash their hands more often, for at least 20 seconds, with soap and water. Public Health England recommends that in addition to handwashing before eating, and after coughing and sneezing, everyone should also wash hands after using toilets and travelling on public transport. Watch this short NHS film for guidance:

Foreign and Commonwealth Office travel advice

The Foreign and Commonwealth Office is advising against travel to any country/territory as a result of COVID-19.

The latest travel guidance can be found here.

Exam preparation and Ofqual advice

The Secretary of State for Education has confirmed that statutory Assessments for Early Years, KS1 and KS2 will not take place this summer this includes the phonics check.

The importance of hygiene

When the school re-opens it will focus on:

  • Keeping the spread of any virus to a minimum through good hand hygiene.
  • Ensuring that our supplies of soap and other sanitizers remain at an appropriate level.
  • Encouraging all pupils and staff to follow CATCH IT, KILL IT, BIN IT whenever they sneeze!
  • Ensuring that all shared surfaces e.g. handles and toilet areas are sanitised throughout the day.

There are many additional resources available to support you and your child – here are links to some of them:

Educational resources

The e-Bug project is led by Public Health England and has a dedicated webpage for learning resources on hand washing and respiratory hygiene.

Resources are currently available for KS1 and KS2 and can be used in various settings including schools.

Department for Education Coronavirus helpline

A new helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)

Family Support from our Educational Psychologists

Here are three videos from the trainee Educational Psychologists who have been working with us this year. The videos provide family support while at home with your children and address emotions, connecting with children and expectations and tips for schoolwork.

Click here once you have viewed the videos to complete an anonymous survey about the videos.

E.P. Connect - Contact details

Thank you for your support. 



Here are some documents to help support you and your child through this challenging time:

Supporting you and your child